Frequently Asked Questions
Please take a look at some of our FAQs, if you do not see you particular question, please reach out to our team!
General Questions
Q: What geographical areas do you offer services on?
We cover the areas of Miami Dade and Monroe counties.
Q: What services does your home health care company provide?
A: Our home health care company offers a wide range of services including nursing care, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide services.
Q: Who is eligible for home health care services?
A: Home health care services are typically covered by Medicare, Medicaid, and private insurance for individuals who are homebound, have a need for skilled care, and have a physician’s order.
Q: How do I schedule services with your company?
A: Scheduling services with our company is easy. You can contact us by phone or email, and one of our representatives will be happy to assist you in setting up an initial consultation and assessment.
Q: What is the cost of home health care services?
A: The cost of home health care services will vary depending on the type of services needed and the patient’s insurance coverage. Our representative will be happy to discuss payment options and any potential out-of-pocket costs with you.
Q: How do you ensure continuity of care?
A: We have a team of healthcare professionals who work together to provide comprehensive care for our patients. We also have a dedicated patient care coordinator who works closely with the patient and their family to ensure continuity of care and to communicate any updates to the healthcare team.
Q: What do I need to present to your office in order to receive Home Health services?
You should have an order from a doctor to receive skilled (nursing or therapy) or non- skilled (home companion and daily life assistance) services at home. If you have questions regarding if the services ordered by your doctor qualify as home health, or if you have questions on what the service ordered mean, or what does it include, please call us and we will gladly verify and explain it to you.
Q: Are your healthcare professionals licensed and trained?
A: Yes, all of our healthcare professionals are licensed and trained in their respective fields, and they have undergone a thorough background check.
